RTO RegistrationRTO Re-registrationRTO Extension to Scope
We assist organisations with initial RTO Registration
This registration process will be assisted with following documentation and procedure will be briefed:

  • Briefing the Standards for Registered Training Organizations(RTOs) 2015
  • Financial Viability Risk Assessment
  • Data Provision Requirement
  • Fit and Proper Person Requirements
  • Australian Qualification Framework

Benefits for the new RTOs:

  • Documenting business plan
  • Financial audits
  • Economic planning
  • Staff and trainer recruitment
  • Learning and resource development
  • Choosing business location
We assist organisations with RTO Re-registration
We assist organisations with RTO Extension to Scope applications with ASQA and VRQA


RTO Compliance AuditsRTO RectificationRTO Internal Audits
We assist organisations with Compliance audits
Rectification work is intense, we often work 20 hr. days and 7 days a week, depending on the level of work required.
Our team of consultants have 17+ years of experience in the education and training industry

Our consultants are Audit experts in the following areas

  • SRTOs 2015
  • AQTF
  • Victorian Training Guarantee (VTG)
  • Website Compliance Audit


RTO Quality Management SystemsRTO Learner ResourcesRTO Assessments
We provide customised solutions to our clients. We can work with your organisation to build a Quality Management System that will improve your performance, reduce risk and achieve sustainable growth.
We create a number of quality “Learner Resources” for our clients
We develop quality assessment resources for our clients. Our assessment resources have been audited several times and found compliant.
Course AccreditationsRTO Health CheckState Funding Contracts Applications Registration
We assist organisations with course accreditations.
Our team of consultants have 17+ years of experience doing RTO Health Check to identify, manage and eliminate the risks.
We provide assistance with the state funding contract applications.
RTO MentorRTO Quality Review Processes (QRPs)RTO Business Development
Our RTO Mentor program provides support to RTO Trainers, Administrators, Business Development Consultants, Compliance and Quality Assurance Officers, Training Managers, CEO/Directors and Marketing teams
We assist organisations with several types of Quality Review Processes (QRPs) to ensure RTO operations are on the right track.
We assist organisations with their business development strategies and run several workshops to ensure businesses are

What Any Organization Needs To Survive And Succeed

Essentially five things or factors are needed by any organization wanting to succeed:

People – those who make up the organization
Purpose – a reason for organizing and working together
Processes – activities which the people undertake to fulfill their purpose
Physical Resources – a place to work, the right equipment, money to pay the bills and the people who work there
Customers – people outside the organization who are willing to pay money in return for the products and services the organization provides; for government organizations taxpayers are the customers; many nonprofits depend on contributions from donors who believe in the value of what the organization is doing.
But it’s not just the existence of these five basic factors that enables success -it’s what you do with them. In the same manner, just having a body will not make you a successful athlete – you have to train, learn the skills, practice, eat right, sleep enough, and much more. So now let’s translate the five basic factors into what we call “The 5 Key Success Factors – A Powerful System For Total Business Success” – the consistent winners, the best of the best.

The 5 Key Success Factors Of Business

(1) Managing and developing people – People today want some direction and structure, but they also want freedom and encouragement to develop their skills and knowledge. Effectively managing people requires balancing constraining forces (providing direction, structure, organization, some rules) with liberating forces (encourage personal growth, development and creativity). If you as manager/leader err too much in one direction or the other, your organization will be either too rigid or too chaotic. To make it more complicated, each person has a different set of needs for structure vs. freedom, order vs. opportunity, logic vs. personal values, factual information vs. meaning and connections, and so on. Effective managers do not manage all people the same, except for some basic rules. They manage each person according to what he or she needs, what motivates them to do their best. This can be complicated but is essential for success.

5 Key Success Factors(2) Strategic focus – In today’s rapidly changing world, it’s not just enough to have a purpose for existing. Leaders have to focus the organization’s resources on the greatest opportunities, which shift with each new day. Just run through your mind what has happened in the world or your organization in the past year or two, and you’ll understand what we mean by the reality of constant change. Doors open and doors close. Major customers or income sources can change or even go out of business at any time. So it’s necessary for leaders to keep focused on the desired end results such as increased sales and profits, or more satisfied customers, while constantly steering the organization across the stormy waters of the marketplace. As the illustration shows, the job of focused leaders is to connect and align all the Success Factors for optimum performance.

(3) Operations, or what people do all day – What the people in your organization do day in and day out to create value for customers, to earn or justify income, strongly determines whether you succeed or fail. Like the other Top 5 Success Factors, you can’t separate operations from strategic focus which gives direction, people which do the work, customers who pay the money and physical resources to do the work. Effective operations ensure that customers get exactly what they want at the right time, the right price and the right quality. Thus effective operations management focuses on what is called cycle time (producing a product or service from start to finish), cost control, and quality control (which requires some form of measurement). Strategic focus is largely externally oriented, operations largely internally oriented. Both need to be totally in sync with each other – not something that happens automatically but rather requiring constant effort. This is why communication is the true lifeblood of a successful organization – a high flow of information so everyone and everything is connected. Easy to say, hard to do.

(4) Physical resources – Finances, facilities and equipment are the big 3 physical resources. If you don’t have enough money, you can’t start or sustain an organization. And one of the biggest expenses is providing adequate facilities and equipment for people to work in and with. Experienced managers learn that cash flow is king. It doesn’t matter how much customers owe you, it’s when their money enters your bank account so you can use it to sustain the organization. Failing to manage cash flow is the No. 1 reason for business failure. Too many business owners leave the money up to someone else and can easily get blind-sided when suddenly the money isn’t there to keep the doors open. And in a few rare, unfortunate cases, the person tracking the money embezzles or cooks the books, then you really are in trouble. Likewise nice facilities can be energizing, something to feel proud about, but also very expensive. The economy is always cyclical, and if you buy or lease really nice facilities when times are good, paying for them can be difficult or impossible in a downturn.

(5) Customer relations – Customers are where the money comes from, so in many ways this is the most important success factor. As the famous business guru Peter Drucker said years ago, The purpose of a business is to get and keep customers. Getting customers involves marketing – indeed this success factor includes all kinds of marketing and sales. The key to successful customer relations is to give them what they need, not just what you want to sell. Effective sales and marketing begins with asking existing and potential customers what they need, what problem they want solved or deficiency filled. By keeping in touch with customers and asking these questions often, you’ll do a better job of developing customer loyalty and keeping competitors away. In the broadest sense customer relations can be considered the organization’s relationships with the external world. It involves tracking competitor actions, analyzing changes in the market environment, and adapting according. This is closely linked to Strategic Focus.

Validation and Moderation of AssessmentsAssistance with ISO:9001 Certification
We assist organisations with assessment validations and moderations including TAE training package.
Are you wanting to have your organisation ISO:9001 certified? Our consultants can work with you to strengthen your processes, forms, tools and documents to make the whole ISO:9001 certification process as smooth as possible.

Higher Education ApplicationsCourse DevelopmentStrategic Planning and Feasibility Study
We assist organisations with Higher Education Applications.
We help you with:

  1. Application to become a higher education provider i.e. initial registration
  2. Renewal / reregistration
  3. Accreditation of a higher education course of study with initial accreditation application and renewal of accreditation.
  4. Changing providers category for existing providers.

If you are looking to become a higher education providers for overseas students, we will help you with:

  1. Initial CRICOS application.
  2. CRICOS re-registration
  3. Add course of study on CRICOS
  4. Set up Foundation Programs such as ELICOS courses.
We assist organisations with Course Development
We assist organisations with

  • developing and advising education and training policy strategic approaches to funding analysis
  • undertake and facilitate strategic planning
  • analyse labour market and demographic information for demand assessments
  • undertake system and organisational reviews
  • review regulatory frameworks
  • review governance
  • conduct market and demand analysis
  • conduct policy and program evaluation
  • develop and apply detailed resource modelling.
GovernanceOrganisational culture and work performance
We help Higher Education Providers with the Governance arrangements. These arrangements are important for higher education providers.
Assistance with Governance Set-Up
Business Matchmaking services to find suitable board members
Governance Policies and Procedures
Review of Existing Governance Procedures and Policies
Governance Secretarial Services
We assist organisations with the operational knowledge of student administration and student services, international student and program management, research management and graduate student affairs, marketing and public relations.


E Learning Solutions
We have extensive experience of working in the VET FEE-Help sector.

We can help you with:

  • Becoming a VET FEE-HELP Provider
  • Compliance with VET FEE-HELP
  • Data Reporting for VET FEE-HELP
  • VET FEE-HELP Management
  • VET FEE-HELP Professional Development Session

VET FEE‑HELP is available to assist eligible students studying higher level vocational education and training (VET) qualifications to pay their tuition fees. Higher level VET qualifications are at the diploma level and above. For a trial period, VET FEE‑HELP will also be available for a limited number of certificate IV qualifications. VET FEE‑HELP can be used to pay all or part of an eligible student’s tuition fees, but cannot be used for additional study costs such as accommodation or text books.

E Learning Solutions
Working within your IT budget, we can identify what e-learning products and infrastructure you will require. Our experienced IT project managers can plan and oversee the implementation and review of your e-learning technologies.

We can help you with:

  • System selection and implementation
  • Vendor mediation
  • e-learning system evaluation
  • e-learning content development
  • e-learning teaching and education outcome review
  • Review of e-learning strategic plan and processes




We offer a suite of Professional Development Programs based on your needs. We will conduct a thorough training needs analysis and design and develop programs to suit your needs.

Some of our online Professional Development Programs are mentioned below:

  • Establish a Professional Development Calendar
  • Provide Workshops in areas including:
    • PRISMS Training
    • SRTOs 2015 Compliance and Quality Assurance Requirements
    • National Code Compliance and Quality Assurance Requirements
    • Student Support Services
    • Customer Service
    • Management
    • Evidence & Data Collection
  • Getting RPL Right
  • Internal Audits
  • Training and Assessment Strategies
  • Conducting Validations
  • Industry Consultation
  • Managing 3rd Parties
  • Mapping Training and Assessment
  • Marketing Regulations
  • Meeting Trainer Requirements
  • New TAE Training Package
  • Re-registration with ASQA
  • Session Planning
  • Volume of Learning and Amount of Training
  • Training & Assessment
  • Validation & Moderation
  • Educational Resource Development


The Professional Development Programs also include, but are not exhaustive:

  • Assertiveness, Negotiation and Influencing Skills
  • Dealing with difficult behaviour
  • Conflict Management
  • Communication skills
  • Change Management
  • Feedback, resilience and coaching skills
  • Motivating and developing your team
  • Project Management
  • Report and business writing
  • Telephone skills
  • Time management
  • Customer Service
  • Presentation Skills
  • Safety in the Workplace
The Professional Development Programs can be customised to suit 1 hour, ½ day or full day delivery.

What evidence can be used to demonstrate professional development has occurred?

Typically the types of evidence providers will supply as evidence of professional development are as follows (although these are by no means the only examples):

  • CAQA Training Logs for Trainers & Assessors
  • CAQA Training Logs for Administration Staff & Management Staff
  • Receipts from training
  • Handouts collected at the event
  • Internal professional development sessions for other staff based on the session attended
  • PowerPoint Presentations
  • Certificates (Participation, Attendance)
  • Qualifications
  • Supervision records
  • In-house Workshops
  • Minutes of meetings
  • Notes gathered during communities of practice
  • Release to industry programs
  • Industry collaboration on projects
  • Attending conferences
  • Peer review meetings


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